Shipping Policy
At Christian Art Workshop, we aim to offer you the best shipping option. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times.
1. Does Christian Art Workshop ship to my country?
We ship to almost every country in the world except the following ones, due to shipping restrictions. We're sorry and will keep working on this.
- Bahamas
- Yemen
- Cuba
- Iran
- Sudan
- Syria
2. How much does shipping cost?
You can enjoy free shipping on orders Over $79.99 or more. Otherwise, it costs US$7.99 (0kg-1kg), US$12 (1kg-2kg), US$18 (2kg-3kg), US$24 (3kg-4kg), US$30 (4kg or more). If you need express shipping, you could choose it at checkout, which costs US$29.99 (0kg-0.5kg), US$39.99 (0.5kg-1kg), US$49.99 (1kg-1.5kg), US$89.99 (1.5kg or more).
PS. We have free shipping site-wide promotions during the sale season. Stay tuned!
Note:
“Free shipping for orders over $79.99 USD” is only available for use on regular-priced items.
Shipping costs are calculated at checkout and vary depending on the product weight and your shipping location. We strive to ensure shipping charges are affordable. However, we are at the mercy of our shipping carriers.
Hope my explanation is able to assist you. Please feel free to let us know if you have any further questions.
3. How long will it take for my order to arrive?
Total delivery time = processing time + shipping time
(not including customs delays, weekends, holidays, and any unforeseen circumstances)
Delivery Time
- Order Processing: 2-5 Business Days.
Orders placed after 6PM Shang Hai Standard Time may not be processed for shipping until the next working day morning.
- Express Shipping Time (Fedex / DHL ): 6-8 Business Days.
- Standard Shipping Time: 7-20 Business Days.
Wrong Shipping Information
- If you have left the wrong shipping address or contact information, please contact our customer service within 2 hours.
- Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
- Contact us at contact@mail.christianartworkshop.com
| Countries | Delivery Time (Business Days) |
| United States, Canada, United Kingdom, Mexico, Netherlands, Germany, France, New Zealand, Spain, Denmark, Austria, Sweden, Singapore | 7-15 Days |
|
Australia, Israel, Switzerland, Latvia, Italy, Portugal, Greece, Cyprus, Hungary, Croatia, Finland, Ireland, Norway, Thailand, Malaysia, Slovakia, Mexico, Brazil, Poland, Vietnam, Lithuania, Belgium, Japan |
10-20 Days |
Note:
1. Other countries not on the list, please see the actual payment page or contact our customer service.
2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.
3. How can I track my order?
Once your order is shipped, we will send you an email with the corresponding information. After that, you will be able to click: TRACK MY ORDER to track the shipment status.
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When the product delivered to the carrier, the tracking order number will be uploaded to the order page afterward.
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Due to international transportation, it takes 3-5 days for the package to arrive at the airport of the international shipping center.
5. What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at contact@mail.christianartworkshop.com. We’ll either resent a new one to you or give you a full refund.